Privacy Policy
Effective Date: September 1, 2025
Score Live Company (“we,” “us,” or “ScoreLive”) values and protects your personal data. By using this service, you agree to all the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Identifiable Information: When you register, subscribe to, or use this service, we may collect your email address, YouTube channel name, and other similar information.
1.2 Non-Personal Identifiable Information: We collect your device model, operating system version, IP address, browser type, usage duration, frequency, and clickstream data to optimize our services and for statistical analysis.
1.3 Authorized Public Data: After you authorize and link your YouTube account, we will only collect your public channel name, subscriber count, and public video titles. We will not collect any other private information.
2. How We Use Information
2.1 Account Management and Subscription Services: To verify your identity, process subscription payments, maintain account security, and provide customer support.
2.2 Notifications and Marketing: To send updates on your subscription status, product updates, system announcements, and marketing messages you have consented to. All marketing emails include a one-click unsubscribe link.
2.3 Product Optimization and Behavioral Analytics: To enhance system stability and user experience by using anonymized and aggregated user behavioral data.
2.4 Legal Compliance: To comply with Taiwan’s Personal Data Protection Act and other relevant laws and regulations.
3. Information Sharing and Disclosure
3.1 We will never sell, rent, or share your email without authorization.
3.2 Exceptions: We may share your information under the following circumstances:
(1) With your explicit prior consent.
(2) With service providers (e.g., cloud services, payment processors) who are bound by confidentiality agreements, for technical or payment-related purposes only.
(3) As required by law, court order, or a legitimate government investigation.
(4) When it is necessary to protect the life, safety, or property of our Company, our users, or the public.
4. Data Protection Measures
4.1 Technical Safeguards: We use firewalls, AES-256 encryption, TLS 1.2+ communication security, and conduct regular vulnerability scans.
4.2 Administrative Safeguards: We limit data access to authorized personnel who have signed confidentiality agreements and conduct regular audits and training.
4.3 Breach Notification: In the event of a major data breach, we will notify the relevant authorities within 72 hours and inform affected users via email or app push notifications within 48 hours.
5. Your Rights You can exercise your personal data rights in the following ways:
5.1 Deleting an Account: You can permanently delete your account and all associated personal data at any time using the "Delete Account" function in the app. Once deleted, the data cannot be recovered.
5.2 Other Rights: If you wish to exercise other rights granted by law (e.g., access, correction, or cessation of data collection, processing, or use), please contact us at [email protected].
We will respond and complete the processing within 30 days of receiving your request.
6. Minor Protection
6.1 Users under the age of 18 must obtain consent from their legal guardian before using this service.
6.2 We reserve the right to request proof of consent and to refuse or terminate the use of accounts belonging to minors.
7. Policy Changes and Notification
7.1 Any revisions to this policy will be announced on our app and official website at least 30 days before they take effect, and we will also notify you via email or push notifications.
7.2 If you do not agree with the changes, you may cancel your subscription and request account deletion before the effective date; otherwise, continued use will be considered acceptance.
8. Contact Information
Email: [email protected]
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Terms of Service
Effective Date: September 1, 2025
By using this service, you agree to the following terms.
1. Account and Subscription
- 1.1 Registration: You must provide accurate, complete, and up-to-date registration information and keep your account password secure. You are fully responsible for all actions taken under your account. Please notify us immediately if you discover any unauthorized use of your account.
- 1.2 Subscription Plans: ScoreLive offers various paid subscription plans. The fees and service content for all plans will be clearly stated on the service platform or on the subscription page of the application.
- 1.3 Automatic Renewal: Your subscription will automatically renew according to the policy of the subscription platform you chose (e.g., App Store or Google Play) at the time of purchase. The subscription platform will send renewal reminders, and we will comply with the relevant regulations published by that platform.
- 1.4 Cancellation and Refunds:
- Cancellation: You may manage and cancel your subscription at any time through the subscription platform. You will still have access to the service for the remainder of the paid period after cancellation.
- Refunds: All refund requests will be processed in accordance with the policies of the subscription platform you used for the purchase, and our Company will not interfere with the refund decision.
2. User Conduct
- You are prohibited from posting or transmitting illegal, defamatory, obscene, or infringing content.
- You are prohibited from unauthorized copying, adapting, or distributing service content.
- You are prohibited from attempting unauthorized access to our system or other users' accounts.
- You are prohibited from engaging in fraud or any other behavior that compromises system security.
3. Intellectual Property
- The intellectual property rights to this service and all of its content belong to our Company or its licensors.
- You retain the rights to your original content but grant us a worldwide, non-exclusive, transferable, sublicensable, royalty-free license to use it to operate, promote, and improve the service.
4. Disclaimer and Limitation of Liability
- The service is provided "as is" and "as available" without any guarantee that it will be uninterrupted or error-free.
- We are not liable for any damages arising from the use or inability to use the service.
5. Dispute Resolution
- These Terms are governed by the laws of the Republic of China (Taiwan).
- Any disputes will be subject to the exclusive jurisdiction of the Taipei District Court, or you may choose to undergo mediation first.
6. Changes to Terms
- We reserve the right to revise these Terms at any time and will announce and notify you of any revisions 30 days before they take effect.
- If you do not agree with the revisions, you may cancel your subscription and delete your account before the effective date; otherwise, continued use will be considered acceptance.